Terms of service

Texas Vintage Trucks – Policies & Terms

Terms & Conditions – Overview

This website is operated by Texas Vintage Trucks. Throughout the site, the terms “we”, “us”, and “our” refer to Texas Vintage Trucks. By accessing our website or purchasing from us, you agree to be bound by these Terms and Conditions.

Eligibility

By using this website, you confirm that you are at least the age of majority in your state or country, or that you have permission from a legal guardian.

Vintage & Used Product Disclaimer

Texas Vintage Trucks specializes in vintage trucks, used parts, restored components, and related merchandise.

  • Products may show signs of age, wear, patina, or previous repairs
  • Items may not meet modern safety or manufacturing standards
  • All items are sold as-is unless otherwise stated

Normal wear and imperfections are expected and are not considered defects.

Vehicle Fitment Disclaimer

Fitment information is provided as a guide only. It is the customer’s responsibility to confirm compatibility with their specific vehicle before purchasing.

Texas Vintage Trucks is not responsible for fitment issues, installation errors, or modifications required.

Orders & Payments

All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order, limit quantities, or correct errors in product listings.

Payment must be received in full before orders are shipped.

Shipping

Shipping times and costs are outlined in our Shipping Policy. Delivery dates are estimates and not guaranteed. We are not responsible for carrier delays or packages marked as delivered.

Returns & Refunds

Returns and refunds are subject to our Refund Policy. Due to the nature of vintage and used items, all sales are final unless otherwise stated.

No Warranty

Unless explicitly stated in writing, all products are sold without warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Texas Vintage Trucks shall not be liable for damages arising from the use, misuse, installation, or operation of any product purchased from our website.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Texas Vintage Trucks and may not be used without written permission.

Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, United States.

Contact

For questions regarding these Terms and Conditions, contact us at:
Email: Marketing@texascompletetc.com

Privacy Policy – Overview

This Privacy Policy describes how Texas Vintage Trucks collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely through Shopify)
  • Order and purchase history
  • IP address and browser information

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you about your purchase or inquiries
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

Shopify

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services securely. Your data is stored through Shopify’s secure servers, databases, and applications.

Cookies

We use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

Third-Party Services

We may share your personal information with third-party service providers, such as payment processors and shipping carriers, solely to fulfill your order. These providers have their own privacy policies.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: Marketing@texascompletetc.com

Refund & Return Policy – Overview

At Texas Vintage Trucks, we take pride in our vintage trucks, parts, and restored components. Due to the nature of vintage and used items, all sales are final unless otherwise stated.

Approved Returns

If a return is approved, the following conditions apply:

  • Return request must be made within 7–14 days of delivery
  • Item must be unused and in the original condition
  • Buyer is responsible for return shipping costs

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will work with you to process a refund or replacement if applicable.

Refunds

Once your return is received and approved, we will process the refund to your original payment method. Shipping costs are non-refundable.

Contact

Questions regarding refunds or returns can be directed to:
Email: Marketing@texascompletetc.com

Shipping Policy – Overview

We aim to provide fast and reliable shipping for all orders. Below are the details of our shipping process.

Order Processing

All orders are processed within 1–2 business days. Orders are not shipped on weekends or holidays. We will contact you if there are any delays.

Shipping Methods & Costs

We offer Economy and Priority shipping. Shipping costs are calculated based on weight, dimensions, and destination at checkout.

Domestic Shipping

Economy: 3–7 business days
Priority: 1–3 business days

International Shipping

Delivery times vary by destination and customs. Shipping costs are calculated at checkout.

Tracking

You will receive a tracking number via email once your order ships. Allow 24 hours for tracking updates.

Shipping Restrictions

We currently ship to physical addresses only. P.O. boxes may not be supported depending on the carrier.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. Please contact the carrier immediately for claims.